Business Information

Sender Information

Customer Information

Request Settings

Content Options

Custom Questions

Add custom questions or use defaults

Using default questions (customize above)

Additional Options

Subject: We'd Love to Hear About Your Experience with My Business

Hello Valued Customer,

Thank you for being a valued customer of My Business. We would greatly appreciate if you could share your experience with our services.

Your feedback helps us improve and assists other customers in making informed decisions.

How would you rate your overall experience on a scale of 1-5?

Here are a few questions to help guide your testimonial:
1. What problem were you trying to solve before using our product/service?
2. How has our product/service helped you achieve your goals?
3. What specific results or benefits have you experienced?

Feel free to keep your response brief - around 500 characters is perfect.

Please let us know if we have your permission to use your testimonial on our website and marketing materials. We will always credit you appropriately.



Best regards,
John Smith
Customer Success Manager
My Business

Best Practices for Testimonial Requests

  • Timing is key: Request testimonials shortly after a positive interaction
  • Make it easy: Provide specific questions to guide responses
  • Be personal: Use the customer's name and reference their specific experience
  • Offer incentives: A small thank-you can increase response rates
  • Follow up: A gentle reminder after 7 days can help
  • Ask permission: Always get consent before using testimonials publicly